Privacy Policy

DRAFT — complete the marked sections before publishing. This draft must reflect the store’s actual services, settings and practices. Replace this notice with the final last-updated date after verification.

1. Who we are

Bridgewood Resources operates a digital-product store at bridgewoodresources.com from Ontario, Canada. This policy explains how personal information is handled when you browse the website, purchase digital products, use an account or contact us. Privacy questions and requests can be sent to info@bridgewoodresources.com or directed to 416-613-2012.

2. Information collected

Depending on how you use the store, information may include your name, email address, billing address, telephone number if supplied, account details, purchased products, order totals, payment status, transaction references and support correspondence. Website systems may record IP addresses, browser and device information, security events, session information and download activity. We request information relevant to the service being provided. Please do not send card numbers, passwords or sensitive personal information in support messages.

3. Why information is used

Information is used to process orders, provide access to digital purchases, maintain customer accounts, communicate about transactions, answer support requests, handle refunds or disputes, protect the store from fraud and misuse, and meet applicable recordkeeping obligations. New purposes that require consent will be explained before the information is used for those purposes.

4. Payments

Payments are handled through the payment services offered at checkout. Those services receive the information necessary to process and protect the transaction and handle it under their own privacy policies. The store may receive payment confirmation, transaction references and limited payment-method information. [BEFORE PUBLICATION: name each enabled payment provider, link its privacy policy, and confirm what payment information is stored by the store and gateway plugins.]

5. Service providers and disclosure

Information may be accessed by the owner and authorized service providers as needed to operate the store, provide support or meet legal obligations. Relevant services can include hosting, payment processing, email delivery, backups and security tools. Known website technology includes WordPress, WooCommerce and Web Hosting Canada. Information may also be disclosed where required or permitted by law. [BEFORE PUBLICATION: confirm the complete provider list, actual disclosures and whether any advertising or data-sale/sharing arrangements exist.]

6. Cookies and website technologies

WordPress and WooCommerce use cookies and similar technologies for functions such as login sessions, shopping carts and checkout. Blocking these technologies in your browser may prevent some store features from working. [BEFORE PUBLICATION: identify the actual cookies and retention periods; confirm whether analytics, advertising pixels, embedded content or other tracking tools are enabled; describe their providers, purposes and consent choices. Do not publish a claim that these tools are absent without checking.]

7. Email and optional marketing

Order, account and support emails relate to services you request. Any optional marketing program must explain what you are signing up for and provide a way to unsubscribe. Withdrawing marketing consent does not stop necessary order communications. [BEFORE PUBLICATION: confirm whether newsletters or giveaway signups are offered, name the mailing provider and describe the consent and unsubscribe process, or remove this optional-marketing wording if unused.]

8. Storage and international processing

Service providers may process information outside Ontario or Canada. Information processed abroad may be subject to that jurisdiction’s laws and lawful access by authorities. [BEFORE PUBLICATION: confirm the relevant providers, processing locations and safeguards; do not assume that a Canadian hosting brand means every service stores data in Canada.]

9. Retention

Information should be retained only as long as needed for the identified purposes and applicable legal obligations, then securely deleted or anonymized. Some order information may need to be kept for accounting, tax, fraud-prevention or dispute-resolution purposes. [BEFORE PUBLICATION: set and document actual retention periods for orders, inactive accounts, support messages, logs and backups, and configure WooCommerce retention settings accordingly.]

10. Protecting information

Safeguards must be appropriate to the sensitivity of the information and the services used. No internet transmission or storage system is completely secure. Customers should protect account credentials and notify us if they suspect unauthorized account access. [BEFORE PUBLICATION: confirm the safeguards actually implemented, including access restrictions, secure connections, updates and backup protections. Describe only verified practices.]

11. Your choices and privacy requests

Contact info@bridgewoodresources.com to request access to personal information we hold about you, corrections, withdrawal of consent where applicable, or account closure and deletion. We may request reasonable identity verification before providing information or making changes. Requests are handled within applicable legal time limits and subject to lawful exceptions. Some information may have to be retained despite an account-closure request. Withdrawing consent needed to provide a service may limit our ability to provide it.

12. Questions and complaints

Please direct privacy questions or complaints to Bridgewood Resources at info@bridgewoodresources.com. If a concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca, or another privacy authority with jurisdiction.

13. Changes to this policy

The last-updated date will change when the policy is revised. Where changes introduce purposes or disclosures requiring additional consent, that consent must be obtained before the new activity begins.